Online Review & Reputation Management
Your Reviews Matter
Online Review Management
Online reviews are a third-party validation that influences how consumers purchase. Current statistics indicate that 84% of people trust online reviews as much as a personal recommendation and 73% of consumers view reviews three (3) months or older as irrelevant.
Companies that have positive reviews definitely get more business, in fact, 95% of consumers read online reviews before making a purchase and 73% of consumers trust a local business more after reading positive reviews.
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Turning Your Positive Reviews Into More Business
Monitoring and managing your reviews is more than important and requires constant attention. Over 95% of consumers rely on online reviews before making a purchase. You need an effective strategy in place to harness your user-generated reviews to your advantage. Our proactive review management services assist you with making the most of every review — directly impacting your future user purchases and conversion rates.
Capture Negative Reviews Before They Get Posted
It’s impossible to please everyone and chances are you’ll eventually receive a substandard review. Our award-winning online review and reputation management services can assist you with effectively turning things around with a dissatisfied customer before a negative review gets posted.
Yelp, Facebook, Google And Website Review Monitoring & Reputation Management
According to a Lightspeed Research study, between one and three bad online reviews is enough to deter the majority (67%) of shoppers from purchasing a product or service. As you probably know, people can post both positive and negative reviews on websites such as Google, Facebook, Yelp and even your own website.
At Devine Solutions Group, we employ an approach which makes it easy to earn new reviews from satisfied customers and build a positive brand identity for your business. We have all of the tools necessary to capture what your customers are saying about your business — plus expert guidance from experienced marketing professionals who know how to respond to reviews.